Frequently Asked Questions
Your guide to shopping luxury fragrances and beauty in India
Are the perfumes sold on Perfume Network India 100% authentic?
Yes, we guarantee that all products are 100% authentic and sourced directly from authorized distributors or the brands themselves. Every bottle comes in its original retail packaging.
What are the shipping charges and delivery timelines?
We offer free shipping on all prepaid orders across India. Delivery typically takes 3-5 business days for metro cities and 5-7 business days for other regions.
Can I return a perfume if I don't like the scent?
Due to the personal nature of fragrances and hygiene standards, we only accept returns if the product is received damaged, defective, or unopened in its original shrink-wrap.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes in India. A nominal convenience fee may apply to COD orders at checkout.
How should I store my perfumes to ensure they last longer?
To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a drawer or cabinet.
What should I do if my order arrives damaged?
Please record an unboxing video upon receiving your package. If the item is damaged, contact our support team within 24 hours of delivery with the video footage to initiate a replacement.